Orange Money Visa Card

Orange Money Visa Card
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Getting access to your money at any time is henceforth possible thanks to Orange Money Visa card.

 

Available at authorized outlets from 12th December.

Starting from

10 000

FCFA

Getting access to your money at any time is henceforth possible thanks to Orange Money Visa card.

With the Orange Money Visa Card, get cash at any time, at any VISA Automated Teller Machine (ATM) of any bank in Cameroon and pay for your purchases in any VISA store in Cameroon.

The VISA Orange Money card is obtained on subscription (form / contract) at the distribution points at the price of 10 000 F, valid 2 years.

Go to all Orange branches or call 951 for more information.

Pricing:

The pricing for using the Visa card is as follows:

  • 3% of the amount capped at 5 000 FCFA for withdrawals;
  • 0 FCFA (free) for merchant payments.

 

Signature

Before leaving  the shop, remember to sign the back of your card.

 

PIN code

Your code PIN is exactly the same one as your Orange Money secret code. If you forgot to set it on the specific terminal in the shop, your card cannot be used.

You must return to the shop to finalize this step.

Your code is strictly personal and must never be shared with others, even with friends or family members.

 

Cash withdrawals

For your own security, after 3 wrong PIN entries, the card will be captured and you will not be able to recover it. After two failed attempts, call the Orange Money customer service to request the reset. Then change your secret code and go to an Orange Money shop to set it on the dedicated terminal.

 

You must then deactivate it on your mobile (#150# option "Bank and Visa").

 

Purchases

With your Orange Money VISA card, you can buy goods and services at all stores and offices equipped with a Point-of-sale (POS) terminal, throughout the country. This  service is free of charge.

Before you validate your payment, check the amount on the POS screen, then enter your PIN. Be sure to collect your ticket before leaving.

 

Card validity

You can use your Orange Money VISA card up to  the last day  of the month indicated on the front of the card. After that, you will need to purchase a new card.

 

Terms and conditions

The terms and conditions are on the form you signed when you purchased your card. Read them carefully and keep them in a safe place. They  contain essential information on your Orange Money VISA card and its use.

Orange branches:

 

REGION BRANCH CITY LOCALISATION
LITTORAL SOUDANAISE DOUALA CARREFOUR SOUDANAISE
BONAPRISO DOUALA CARREFOUR HYDRO CARBURE
BONABERI DOUALA ANCIENNE ROUTE, APRES LE LYCEE A DROITE
BUEA BUEA MOLYKO APRES ETA PALACE HOTEL
KUMBA KUMBA COMMERCIAL AVENUE
ATRIUM DOUALA ATRIUM DOUALA
CENTRE KENNEDY YAOUNDE AVENUE KENNEDY
BASTOS YAOUNDE CARREFOUR BASTOS
BERTOUA BERTOUA PRES DE LA MAISON DU PARTI
EBOLOWA EBOLOWA QUARTIER ADMINISTRATIF
NORTH NGAOUNDERE NGAOUNDERE AVENUE DU CENTRE COMMERCIAL
GAROUA GAROUA AVENUE DES BANQUES
MAROUA MAROUA AVENUE DES BANQUES FACE SGC
KOUSSERI KOUSSERI POSTE DE POLICE DU MARCHE DES OIGNONS
WEST-NORTH WEST BAFOUSSAM BAFOUSSAM DJEMOUN, ROUTE FOUMBOT
BAMENDA BAMENDA IMMEUBLE PMUC COMMERCIAL AVENUE

 

 

 

Partner shops:

 

REGION CITY COMPANY NAME LOCALISATION
LITTORAL DOUALA PRIX MONO MAKEPE FACE HOTEL MAKEPE PALACE
DOUALA NEVITES BALI FACE SGC BALI
DOUALA FONA SARL BONABERI BOULANGERIE DE LA GARE
DOUALA B&C NYALLA CARREFOUR CHÂTEAU NYALLA
EDEA FONA EDEA FACE TOTAL AVENUE DES BANQUES
LIMBE ESPACE TELEPHONE LIMBE CARREFOUR HALF MILE
KRIBI FONA SARL KRIBI FACE MOSQUEE DU MARCHE
DOUALA FONA SARL NDOGPASSI PRES DE LA PHARMACIE DE NDOGPASSI
DOUALA ALLIANCE VIP BONANJO BONANJO, RECETTE DES FINANCES
DOUALA BERTHO VIP NDOGBONG CARREFOUR ZACHMAN
DOUALA BERTHO VIP PK12 PK12 AVANT TOTAL A DROITE
CENTRE YAOUNDE GALAXIE BIYEMASSI CARREFOUR ACCACIA
YAOUNDE ESPACE TELEPHONE VIP ESSOS CHAPELLE
YAOUNDE KNM TSINGA VIP TSINGA APRES TOTAL ECOLE DE POLICE
YAOUNDE KNM NLONGKAK VIP AVANT TRADEX NLONGKAK
YAOUNDE DISTRIPHONIE VIP MENDONG MENDONG CARREFOUR SIMBOCK
YAOUNDE ESPACE TELEPHONE VIP ODZA ODZA APRES QUINCAILLERIE OMEGA
YAOUNDE GUITEL SARL VIP CARREFOUR NSAM EN ALLANT VERS OBOBOGO
YAOUNDE GUITEL VIP NGOA EKELE PRES DE EXPRESS UNION NGOA EKELE
SANGMELIMA FONA SANGMELIMA GARE ROUTIERE
WEST-NORTH WEST BAFOUSSAM KKFA BAOUSSAM APRES LE MARCHE B EN ALLANT VERS ALTITEL
DSCHANG DREAMWORLD DSCHANG AVENUE PRINCIPAL DSCHANG
FOUMBAN YOUS FOUMBAN CENTRE COMMERCIAL FOUMBAN
NKONGSAMBA JOS TELECOM VIP DESCENTE CARREFOUR ALLANT A BARRE, AVANT TOTAL

 

Do I use my card to make overseas operations?

No, only in Cameroon.

 

My Orange Money account was debited for an  operation which I have not had (I have neither recieived the money  nor taken the article). What to do?

Contact 951 and provide all the  details for investigation and guidance.

 

What if I can't find my card?

Change your PIN from your mobile by entering #150# option "Account management". The card is unusable, but not off. When you find it, you simply go to the nearest point of sale to re-set your PIN code so that it remains the same as your  Orange Money secret code.

To delete the link, simply deactivate the card on your mobile by entering #150# option "Bank and VISA". Then follow the instructions.

 

If I deactivate my card, can I reactivate it?

No, for security reasons, a deactivated card can't be reactivated. You will have to buy a new card.

All prices are tax inclusive